Docs
Loop PlatformConnectBuildRunbooksAPI ReferenceConceptsPaymentsJournal
    • Overview
    • Deployment topology
    • Data model
    • Request lifecycle
    • Event lifecycle
    • Intelligence layer
    • Deployment pipeline
    • Vendor graph
    • Overview
    • Build a partner app
    • Build a Loop app
    • Build a platform service
    • Build an admin UI
    • Build a background job
    • Full checklist
    • Overview
    • Production readiness
    • Release process
    • Incident response
    • Intelligence loop
    • Re-test cycle data plane
    • Genetics / PGx personalization
    • Rollback

On This Page

  • Related
Question? Give us feedback →Edit this page on GitHub →
operationsOverview

Operations

Everything an operator needs.

  • Production readiness — the full checklist before a service hits prod
  • Release process — PR → dev → staging → prod, gates, rollback
  • Incident response — first 15 minutes, escalation, post-mortem template
  • Rollback — how to undo a bad deploy

Per-service runbooks live at services/<svc>/RUNBOOK.md and surface in the service catalog.

Related

  • Reliability and deployment
  • Deployment topology
  • Service catalog
Full checklistProduction readiness

© 2026 Loop Health. All rights reserved.